No-Return and No-Refund Policy

No-Return and No-Refund Policy

Redefining Peptides with Quality, Purity and Innovation

Custom Made Peptides

We synthesize custom amino acid chains providing an extended range

Why We Do It

We are convinced that this miracle must be shared with the rest of humanity at its full potential

What We Promise

You will always be satisfied with our products, we offer quality and efficacy

Latest Technology

We have a state-of-the-art laboratory operating under the strictest conditions

Delivery and Efficacy of Panacea Products

 

  • Panacea EZnject™
  • Panacea Cartridge™
  • Panacea Sticker™
  • Panacea Nostril™
  • Panacea Pill™
  • Panacea Vial™

No-Return and No-Refund Policy for Peptide Products

Effective Date: July 8, 2024

At Panacea Bio Chem, we commit to providing our customers with the highest quality peptide products. Because of the sensitive and perishable nature of our peptides, we have implemented a strict no-return and no-refund policy. Therefore, please review the following policy carefully before making your purchase.

Why We Do Not Accept Returns or Offer Refunds

Health and Hygiene Concerns

Peptides are used in sensitive research and medical applications, where contamination can pose significant risks. Once the packaging has been opened, we cannot guarantee the sterility and safety of the product. To ensure the highest standards of health and safety for all our customers, we do not accept returns of opened peptide products.

Perishable Nature

Peptides are highly sensitive to environmental conditions, including temperature and light. They require specific storage conditions to maintain their integrity and effectiveness. Due to their perishable nature, we cannot resell returned peptides as we cannot ensure they have been stored correctly after leaving our facility.

Quality Assurance

Each batch of peptides undergoes rigorous testing to ensure it meets our stringent quality standards. Accepting returns could compromise our quality assurance processes and the trust our customers place in us. By not accepting returns, we can continue to guarantee the highest quality and efficacy of our products.

Regulatory Compliance

Our no-return policy helps us comply with regulatory requirements regarding the sale and distribution of sensitive biological materials. This policy ensures that we adhere to all relevant laws and guidelines, maintaining our reputation as a responsible supplier of peptide products. For more information, you can refer to the UK Government’s Consumer Contracts Regulations.

Important Information

Final Sale

All sales of peptide products are final. Please ensure you review all product information and confirm your order details carefully before completing your purchase.

Contact Us

If you have any questions or concerns about our products or this policy, please contact our customer service team at contact@panaceabiochem.com before placing your order. We are here to assist you and provide any additional information you may need.

Exceptions

In the unlikely event that you receive a product that is defective or not as described, please contact our customer service team within 7 days of receiving your order. We will review the issue on a case-by-case basis and may offer a replacement or refund at our discretion.

Thank you for your understanding and cooperation. We appreciate your business and are dedicated to providing you with the highest quality peptide products.

Panacea Bio Chem Team

No-Return and No-Refund Policy
Who We Are

Our Experts

Ameera Javad

Ameera Javad

Quality Control (QC) Specialist

Sandra Walcott

Sandra Walcott

Analytical Chemist

Bogdan Dicoias

Bogdan Dicoias

Laboratory Director/Principal Investigator (PI), Bio Chemist

Sharron Wisely

Sharron Wisely

Laboratory Technician

Filip Vatamaniuc

Filip Vatamaniuc

Laboratory Technician

Jennifer Howe

Jennifer Howe

Bioinformatician, Doctor

Armand Haser

Armand Haser

Senior Scientist

Excellence in Scientific Innovation

Preferred by Researchers and Laboratories Nationwide

Our products are trusted by scientific professionals and research facilities across the country. Designed for research purposes only, they are crafted with the highest standards of quality and precision. Our solutions are not intended for human consumption but provide reliable results for your scientific studies and experiments.

Location

168 Harley St
Marylebone
London
W1G 9QY
United Kingdom

Email

contact@panaceabiochem.com

Store Hours

24/7

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